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Observations
"As long as I'm learning something, I figure I'm OK - it's a decent day."
- Hunter S. Thompson



HIPAA: the Blu-Ray player of healthcare regulations
HIPAA has created an enormous constraints on new market entrants. The healthcare industry needs a privacy law written in the 21st Century.
May 14, 20244 min read


Healthcare user experience: the moments of truth
The healthcare user experience is like “fine wine" - one person’s great experience may be disappointing to another.
Apr 19, 20244 min read


Becoming a health insurance covered benefit
Trying to get a seat at the table can be daunting. But if you position your offering to positively impact the health insurance revenue and i
Apr 16, 20245 min read


Primary Care Innovation: Wins, Losses and Lessons
“Intelligence is the ability to adapt to change.” - Stephan Hawking Insufficient capacity and a hampered business model The challenging...
Apr 9, 20244 min read


Business strategy is about growth not buzzwords
Business strategy is about growth not buzzwords
Apr 1, 20243 min read


Health insurance provider networks: a disruption opportunity
“It’s easy to maintain your integrity when no one is offering to buy it.” - Marc Maron Commercial health insurance is hog-tied More than...
Mar 25, 20244 min read


Medicare Advantage Product Design
“A party without a cake is just a meeting.” - Julie Child Springtime is Medicare Advantage time Private Medicare Advantage carriers are...
Mar 19, 20248 min read


Healthcare finances: how the sausage gets made
Health insurance companies earn revenue in a variety of ways, not solely by reducing utilization. Understanding the variations is key.
Mar 12, 20246 min read


Opportunities abound with the new Prescription Drug Payment Plan
“I will gladly pay you Tuesday for a hamburger today.” - J. Wellington Wimpy (E.C. Segar) Medicare Advantage carriers are...
Feb 29, 20243 min read


House Bill 4083: Good intentions sidestepping the hard questions
"Facts are like cows. If you look them in the face hard enough, they generally run away." Dorothy Sayers . Oregon House Bill 4083 went...
Feb 28, 20243 min read


Buckle your seat belts and get ready for the Health Equity Index
CMS is telling private Medicare Advantage carriers to leverage their substantial financial resources to help low income consumers,
Feb 21, 20242 min read
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